Introduction In today’s fast-paced retail landscape, the Point of Sale (POS) system is the lifeblood of any business. Whether you’re a small boutique, a bustling restaurant, or a large retail chain, the right POS solution can streamline operations, enhance customer experiences, and boost your bottom line. However, with the ever-evolving technology and an array…
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With Heartland Restaurant, your servers can input orders directly to the kitchen using an IPad or IPad Mini at the table. No need to waste time entering an order after writing it down. Your customers will be pleased with faster service, and you will turn more tables throughout the day. Even capture electronic signatures and tip amounts by processing transactions directly at the table.
With Heartland Restaurant, servers can process paperless credit card transactions and capture customer signatures directly on your IPads. Receipts are emailed directly to customers eliminating the need for paper. Guests can even rate their experience from the signature capture screen with our simple feedback stars.
You don’t have to be a large, national chain to be able to afford the benefits of kiosk ordering. The Self Order Kiosk app can be loaded onto stationary iPads anywhere in the restaurant. The deceptively simple kiosk software prompts customers through the ordering process and accepts credit card payments for orders. Customers using Self Order Kiosk can bypass counter lines for faster, more accurate order entry.
Our fully-integrated solution allows merchants to accept online orders directly on their POS. A user – friendly interface styled to fit your brand enables customers to order from anywhere. Mobile Ordering is part of Heartland Restaurant’s powerful features, at no additional cost. Your customers can order directly from your site to eliminate paying middlemen on every order. The solution is efficient and cost effective, with no additional training required.
The world of online ordering is evolving at a fast pace. These days, people are using smartphones and tablets much more than desktops and laptops to place orders. This is why responsive, mobile web design is essential for your restaurant. Heartland Restaurant Mobile Ordering works great on both Android and iPhone devices, ensuring no customer is left out.
With Heartland Restaurant, orders are automatically sent to iPads in the kitchen from your servers, minimizing confusion. When changes occur, Heartland Restaurant immediately updates and inserts changes into the order, increasing the speed of service. Choose from a variety of settings to fit your needs. Select one or two rows or scale to fit viewing, change the font size, recall deleted orders, and more. When communication and speed of service are paramount, Heartland Restaurant can make your kitchen more efficient.
There’s no need for those bulky, costly, limited-range buzzers. Keep track of guests from arrival through their order by managing your waitlist using our directly integrated system. Add guests, send text messages to their mobile phones when their table is ready, drag and drop guests to their table, and add previously ordered menu items to new tickets. Managing your waitlist while your restaurant is busy has never been easier!
Guests earn loyalty points every time they buy from a participating restaurant, with accumulated points turning into rewards as point goals are met. Customers rank up from Bronze to Silver to Gold the more they spend, and a higher rank means more valuable rewards!
Using iBeacon technology, a Heartland Restaurant POS system will automatically greet and market directly to customers who have installed the Heartland Restaurant guest engagement app on their phone when they are in very close proximity to each other.
Every receipt scanned by the Heartland Restaurant guest engagement app as well as any order tied to a customer’s phone number is permanently stored and available to view inside the app. Now your guests will never lose track of their receipts.
Most loyalty systems require guests to go out of their way to be part of their favorite restaurants’ loyalty programs. Heartland Restaurants Scan for Points makes earning points simple by putting the QR Code on their transaction receipt as a reminder that points are available with a simple scan.
Let counter service guests place their order from their phone in 15 seconds! Heartland Restaurant uses iBeacon technology to alert guests when they enter a participating restaurant, inviting them to skip the line. App users can create an order from scratch. Or better yet, reorder a previous order and have it instantaneously injected into the POS system and sent to the kitchen for preparation.
Give your table service guests the power to take control of their restaurant checkout experience with Scan to Pay. Each guest check contains a printed QR code which when scanned from inside the Heartland Restaurant iOS or Android app, allows guests to quickly and securely pay their bill. The app allows one touch tipping and securely stores credit card tokens for future payments.
Our extremely simple, yet powerful, features allow you to better run your delivery operations and communicate delivery information to your drivers. With Delivery Dispatch, you can drag and drop to assign orders to drivers, dispatch delivery orders through text messaging, view and print turn-by-turn directions, quickly add or remove drivers, and view orders assigned to specific drivers, all with ease.
Heartland Restaurant allows you to easily manage your restaurant’s delivery operations with our Delivery Dispatch system. Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from your POS terminal. If your restaurant experiences a high volume of delivery orders, then Heartland Restaurant is right for you!
Say goodbye to those legacy back office computers and remote access softwares! Manage your restaurant with access to your data anytime, anywhere, with our easy-to-use, mobile responsive website. With any computer, tablet, or smartphone, you can access deep insight into your restaurant’s financial and operational performance.
Heartland Restaurant mobile responsive smartphone experience allows you to manage all of your restaurant’s operations in one place. View beautiful, concise dashboards about your restaurants daily, weekly, and monthly operation. Manage your staff members, menu items, room layouts, and everything else you need to keep your restaurant up-to-date all from your laptop or smartphone. Whether you’re at home, on vacation, or in your restaurant, our intuitive, mobile responsive interface makes it east to stay up-to-date with your restaurant’s operations anytime, anywhere.
